Not only do they have awesome merchandise, but they also have the best customer services policies & representatives that you could ask for in a corporate run company.
Exhibit A: When a crazy woman named Nicole Brown walked up to Customer Service Rep Amie this evening & explained a far-fetched & unlikely, albeit true story about how one of the four $100 dollar gift cards she purchased for her daughter's teachers ended up with no money on it, and that the blank gift card number did not match any of the gift card numbers on our receipt, Customer Service Rep Amie didn't even bat an eye. She plainly stated her procedure for resolving the issue in a polite, respectful, understanding tone. And, while it took more than an hour for Amie & the powers that be in Target-land to review the video from the date on our receipt (to verify that we hadn't pocketed any gift cards) and then to verify all four gift card numbers with their corporate office, Amie ended up getting me my money back. Well, on my way to getting my money back. I have to fax a copy of the receipt and send some information for their corporate office, but within 7-10 business days I should have a new gift card in hand to deliver to poor Miss Julie, who got gypped (sp?) on her Christmas gift from the nursery's parents.
So, today I say, please, shop at Target. And be happy - tomorrow is already Wednesday!
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